Terms of Service

Last updated: 2026-04-23

Welcome to Anchorlet. These Terms of Service ("Terms") govern your use of the Anchorlet service, including the website at anchorlet.ie and the associated software application (together, the "Service"). The Service is provided by Open Bridge Ltd, a company incorporated in Ireland.

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Who we are

Open Bridge Ltd ("Open Bridge", "we", "us", "our") is a limited company incorporated in Ireland, with its registered office at 51 Bracken Road, Dublin 18, D18 CV48, and company number 517991.

You can contact us at support@anchorlet.ie.

2. Your account

2.1 To use the Service, you must create an account with accurate and complete information.

2.2 You are responsible for maintaining the security of your account credentials. You must notify us immediately at support@anchorlet.ie if you suspect unauthorised access.

2.3 You must be at least 18 years old to create an account.

2.4 You are responsible for all activity that occurs under your account.

3. Acceptable use

3.1 You agree to use the Service only for lawful purposes and in accordance with these Terms.

3.2 You agree not to:

(a) upload, store, or transmit content that is unlawful, defamatory, obscene, or that infringes the rights of any third party;

(b) attempt to gain unauthorised access to any part of the Service, other users' accounts, or our systems;

(d) use any automated means (including scraping, bots, or crawlers) to access or extract data from the Service, except through any official API we provide;

(e) interfere with, disrupt, or impair the integrity or performance of the Service;

(f) use the Service to harass, threaten, defraud, or harm any person;

(g) use the Service in any way that violates applicable laws, including data protection and anti-spam laws.

4. Workspaces and your data

4.1 The Service organises data into Workspaces. Each Workspace represents a property portfolio. You control who has access to your Workspaces through the invitation mechanism.

4.2 If you invite other users to a Workspace, you are responsible for ensuring they have the legal right to access and process the data you share with them.

4.3 You retain all rights in the data you upload or create through the Service ("Customer Data"). We process Customer Data on your behalf as a data processor; see our Privacy Policy for details.

4.4 You grant us a limited, worldwide, royalty-free licence to host, copy, display, and process Customer Data solely to operate and provide the Service to you.

4.5 You are responsible for the lawfulness of the Customer Data you upload, including obtaining any necessary consents from data subjects (such as tenants) and providing them with the information required by applicable data protection laws.

5. Subscriptions and payment

5.1 Certain features of the Service are available only through a paid subscription. Current pricing is shown at anchorlet.ie/pricing and may change with reasonable notice.

5.2 Subscriptions renew automatically at the end of each billing period unless cancelled. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.

5.3 Fees are stated exclusive of VAT. VAT will be added where applicable.

5.4 Fees are non-refundable except where required by law.

5.5 If payment fails and is not cured within a reasonable period, we may suspend or terminate your paid access.

6. Our intellectual property

6.1 The Service — including all software, source code, user interface, design, content, features, the "Anchorlet" name, and associated logos — is owned by Open Bridge Ltd and protected by copyright, trademark, and other intellectual property laws.

6.2 We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms.

6.3 These Terms give you no ownership rights in the Service itself.

7. Third-party services

7.1 The Service integrates with third-party providers, including but not limited to Supabase (database and storage), Vercel (hosting), Resend (email delivery), and Anthropic (AI). Your use of the Service may involve data being processed by these providers.

7.2 We are not responsible for the availability, content, or practices of third-party services except as they relate directly to our obligations under these Terms and our Privacy Policy.

8. AI features

8.1 The Service includes artificial-intelligence-powered features (including the "Elliot" assistant) that process your data to provide responses, insights, document analysis, and drafted communications.

8.2 AI-generated content may contain errors, omissions, or inaccuracies. You must review AI-generated content before relying on it, particularly for legal, financial, tax, regulatory, or tenancy-related decisions.

8.3 You are solely responsible for any decisions you make, or actions you take, based on AI-generated content. We accept no liability for AI output used without human review.

9. Changes to the Service

9.1 We may change, add, remove, suspend, or discontinue any part of the Service at any time. For material changes that significantly reduce functionality available to paying users, we will provide reasonable prior notice.

10. Termination

10.1 You may close your account at any time from your settings.

10.2 We may suspend or terminate your account, without liability, if you breach these Terms, if required by law, if you fail to pay amounts due, or for prolonged inactivity (12 months or more).

10.3 On termination, your access to the Service ends. We will retain your Customer Data for 30 days, during which you may export it, after which we will delete it in accordance with our Privacy Policy (except where we are required to retain it by law).

11. Disclaimers

11.1 The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

11.2 We do not warrant that the Service will be uninterrupted, error-free, secure against all threats, or that any defects will be corrected.

12. Limitation of liability

12.1 To the fullest extent permitted by law, Open Bridge's total aggregate liability to you in any 12-month period is limited to the greater of: (a) the amount you paid us during that period; or (b) €100.

12.2 Neither party is liable for indirect, consequential, incidental, special, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity.

12.3 Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be limited or excluded under Irish law.

13. Indemnity

13.1 You agree to indemnify, defend, and hold harmless Open Bridge from and against any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of: (a) your breach of these Terms; (b) your Customer Data or your use of the Service; or (c) your violation of any law or third-party right.

14. Changes to these Terms

14.1 We may update these Terms from time to time. If changes are material, we will notify you by email or through a prominent notice in the Service at least 14 days before the changes take effect.

14.2 Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not accept the changes, you must stop using the Service.

15. Governing law and jurisdiction

15.1 These Terms are governed by and construed in accordance with the laws of Ireland.

15.2 The courts of Ireland have exclusive jurisdiction over any dispute arising out of or in connection with these Terms.

16. General

16.1 Entire agreement. These Terms, together with our Privacy Policy and any other documents they reference, constitute the entire agreement between you and us regarding the Service.

16.2 Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force and effect.

16.3 No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.

16.4 Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign these Terms to any successor in connection with a merger, acquisition, or sale of assets.

16.5 No partnership. Nothing in these Terms creates a partnership, agency, or employment relationship between you and us.

Questions? Contact us at support@anchorlet.ie.