Last updated: 2026-04-24

Workspace roles explained

Every person with access to a workspace has a role. The role determines what they can see, what they can change, and whether they can bring others in. There are three roles in Anchorlet.

Landlord

The owner of the workspace. A landlord has full control — every property, every tenancy, every document, every setting.

A landlord can:

  • Add, edit, archive or delete properties
  • Invite team members and set their roles
  • Change billing, plan, and payment methods
  • Rename or delete the workspace itself
  • View all financials, including rents, costs, and tax summaries
  • Use every feature the workspace's plan includes

There's usually one landlord per workspace — the person whose portfolio it is. If the properties are held by a company (e.g. a family investment vehicle), the landlord role goes to the person who runs the day-to-day operation.

Property manager

Someone invited into a landlord's workspace to help run it. A property manager sees everything the landlord sees but can't make structural changes.

A property manager can:

  • View all properties, tenancies, issues, documents and mail
  • Create and update issues
  • Reply to tenant emails from the Mail tab
  • Upload documents and mark them for the landlord's attention
  • Use Elliot to ask questions about the portfolio
  • Assign contractors from the existing list

A property manager cannot:

  • Delete or archive properties
  • Change billing or plan
  • Invite other team members
  • Delete the workspace
  • Access any other workspaces (unless invited separately)

Typical use case: Niamh at Ray Cook Auctioneers manages 42 Pembroke Road for a landlord. The landlord invites her as a property manager. She handles the tenant, the maintenance, the emails. The landlord sees everything she does and can step in at any time.

Independent property manager

A special version of the property manager role, for professionals who run their own book of landlord clients.

An independent property manager can do everything a regular property manager can do, but additionally:

  • Create their own workspaces (one per client, typically)
  • Manage billing for their own workspaces separately from any they've been invited into
  • Switch between their own workspaces and those they've been invited into

The distinction matters because an independent property manager's own client workspaces are theirs to run — they're effectively acting as the landlord role within them. When they're invited into another landlord's workspace as a property manager, they're bound by the normal property manager rules.

Changing someone's role

A landlord can change a team member's role from Settings → Team. Select the person, click Change role, and pick the new one. The change takes effect immediately.

What happens when access is revoked

If a landlord removes a team member, that person loses access to the workspace instantly. Their past work (comments, issue updates, emails) remains in the workspace attributed to them. Any other workspaces they have access to — their own or ones they've been invited into separately — are unaffected.

Next steps